Tag Archives: TechWomen

Mentoring Research Poster and SOL Panel at GHC13

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For the Grace Hopper Celebration of Women in Computing (“GHC-13″) this week, I look forward to presenting a poster (“Lifetime Value of Mentoring to Technical Women”) and also a Student Opportunity Lab (SOL) topic: “Empowering Technical Women Through Global Mentoring” (with  Trish Tierney of the Institute of International Education).  Since I was at the  People to People (P2P)  conference last weekend in Washington DC and am traveling to GHC in Minneapolis tomorrow, my husband John Plocher generously managed the printing of the big poster and the SOL panel handouts. While I was in Washington DC, our daughter Jessica Dickinson Goodman tweaked the poster graphics for better effect.  John posted the final versions on our website:

The “Empowering Technical Women Through Global Mentoring” material was developed in collaboration with four TechWomen co-presenters from the Middle East who regretfully are unable to attend GHC13 in person. Thanks to Sukaina Al-Nasrawi of Lebanon and Maysoun Ibrahim of Palestine (TechWomen Inaugural Class 2011), Adla Chatila of Lebanon and Heba Hosny of Egypt (TechWomen Class 2012) for their welcome support and valuable advice.  Thanks also to Trish, John, and Jessica! I am blessed to have so many talented people supporting this work!

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Images Copyright 2013 by Katy Dickinson

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Lifetime Value of Mentoring

Hopper Conference poster by Katy Dickinson GHC13 mentoring poster 2013

I am almost done with my Grace Hopper Celebration of Women in Computing poster on “Lifetime Value of Mentoring“, to be presented next week. GHC13 is sold out again – as it has been every year since at least 2009! I am very much looking forward to attending next week.  My daughter Jessica Dickinson Goodman will be presenting her own GHC13 poster.

In addition to the poster, Trish Tierney (Executive Director of the Institute of International Education in San Francisco) and I are presenting a SOL (Student Opportunity Lab) on “Empowering Technical Women Through Global Mentoring”. The material of this GHC13 SOL was developed in collaboration with four TechWomen co-presenters from the Middle East who regretfully are unable to attend this SOL in person. Thanks to Sukaina Al-Nasrawi of Lebanon and Maysoun Ibrahim of Palestine (TechWomen Inaugural Class 2011), Adla Chatila of Lebanon and Heba Hosny of Egypt (TechWomen Class 2012) for their welcome support and valuable advice.

Since the poster is large (40″ x 36″) and the image font above is small, here is the text so far for my poster:

Summary

This presentation of the lifetime value of mentoring is intended to broaden understanding and encourage more participation in mentoring programs by companies, organizations, and academic institutions. Also, to encourage more technical and academic women to join formal mentoring programs as mentors and mentees! There are two sets of information:

  1. Best practices, as seen in formal mentoring programs
  2. Examples of measurably successful mentoring programs benefiting a wide variety of ages and career stages

In a recent LinkedIn survey of 1,000 women, 82% said having a mentor was important (but 19% had never had a mentor). Participation in a lifelong sequence of formal mentoring programs (at school, university, and at work or in professional life) is normal and valuable. That is: mentoring should not be considered a one-time experience. Sequential mentoring programs are not usually formally related to each other. However, patterns from key programs show that successful mentees will go on to become mentors and many mentors serve over and over – in a variety of programs. Mentors also become Mentees as needed. Thus, disconnected programs may be informally in the same network because of having participants in common. There are many styles of mentoring that can support specific needs, including: Formal One-on-one, Speed Mentoring, One-to-Many, Peer Mentoring, and Group Mentoring. The successful mentoring programs listed here are unusual in that detailed data is publicly available and each program continued for a long time. Unfortunately, although the practice of mentoring is much discussed (almost always favorably), most public reports are anecdotal, superficial, or both. Published results from professional programs, in particular those for staff inside corporations, are few. That is, data about the success of mentoring programs are not consistently available across all areas. In many instances, the continued funding of a mentoring program for many years may be the only publicly-available measure of its success.

Background

What is mentoring?

    Mentoring is usually a longer-term relationship focused on professional or life issues. The mentor is much more experienced than the mentee but may or may not be an expert in the same professional area. The important power difference between them is one of wisdom rather than position. Mentoring is at the top of most lists of effective tools for promoting women’s professional development and advancement.

Why be a mentor?

    Mentors are typically professional volunteers who get satisfaction from “paying it forward” – that is, providing others with guidance such as that which benefited them during their own development.

What do mentors do?

    Mentors advise and inspire.  In practical terms, Mentors make introductions, give recommendations to people and resources, and give feedback for the Mentee to consider.

Results

Mentoring program benefits reported by individuals, companies, and organizations include:

  • Improved satisfaction, higher morale, greater motivation
  • Higher retention, improved organizational and community bonding and loyalty
  • Particular value to women and minorities – works to improve organizational variety in 3 areas: demographic, geographic, and professional
  • Broadening the diversity of innovation and ideas available to the organization
  • Improved communication between target groups (eroding organizational silos) – community establishment, strengthening
  • Improved participant performance (in reviews, grades, or deliverables) and value-to-organization
  • Personal learning, professional development
  • Leadership building

References

  1. Bottomley, Lisa, “Maintaining Your Long-term Mentoring Relationship”, Michigan State University Extension Blog 31 Jan. 2013.
  2. Corwin, Sara J., Kathryn Frahm, Leslie A Ochs, et al. “Medical Student and Senior Participants’ Perceptions of a Mentoring Program Designed to Enhance Geriatric Medical Education”, Gerontology & Geriatrics Education, Vol.26 No.3, 2006.
  3. Dickinson, Katy, Ravishankar Gundlapalli “Professional Mentoring – Fostering Triangular Partnership” (chapter in Triangular Partnership: the Power of the Diaspora book), People to People, 2013. http://www.spcoast.com/pub/Katy/MentorCloud.P2P.ProfMentoring.Triangular.pdf
  4. Dickinson, Katy “How Speed Mentoring Works”, 2009. http://www.spcoast.com/pub/Katy/howspeedmentoringworks.16dec2009.pdf
  5. Dickinson, Katy, Tanya Jankot, Helen Gracon “Sun Mentoring: 1996-2009”, Sun Microsystems Laboratories Technical Report SMLI TR-2009-185, 2009. http://spcoast.com/pub/Katy/SunMentoring1996-2009.smli_tr-2009-185.pdf
  6. DiversityInc., “Case Study: Sodexo’s Mentoring Program” 2012.
  7. Emory University “Emory Senior Mentor Program” 2012. YouTube Video
  8. Foster, Lisa, “Effectiveness of Mentor Programs – Review of the Literature from 1995 to 2000”, California Research Bureau, CRB-01-004. March 2001.
  9. Hansen, Keoki, Kristin Romens, Sandra LaFleur, “Final Report on the Enhanced School-Based Mentoring Pilot: Developing and Substantiating an Evidence-based Model”, Big Brothers Big Sisters of America, 2011.
  10. Herrera, Carla, David L. DuBois, Jean B. Grossman, “The Role of Risk: Mentoring Experiences and Outcomes for Youth with Varying Risk Profiles”, Bill & Melinda Gates Foundation, 2013.
  11. Hewlett, Sylvia Ann, Kerrie Peraino, Laura Sherbin, et al., “The Sponsor Effect: Breaking Through the Last Glass Ceiling”, Harvard Business Review, 12 June 2013.
  12. Jasper, Emily, “LinkedIn Report: Women without a Mentor”, Forbes, 25 October 2011.
  13. Murrell, Audrey J., Sheila Forte-Trammell, Diana A. Bing, Intelligent Mentoring: How IBM Creates Value through People, Knowledge, and Relationships, IBM Press, 2008.
  14. NCWIT, “Evaluating a Mentoring Program Guide”, National Center for Women & Information Technology, 2011.
  15. Pololi, Linda, Sharon Knight, “Mentoring Faculty in Academic Medicine: A New Paradigm?”, J Gen Intern Med. 2005 September; 20(9).
  16. Sodexo “Spirit of Mentoring Video”, 2008. YouTube Video
  17. Straus, Sharon E., Mallory O. Johnson, Christine Marquez, et al. “Characteristics of Successful and Failed Mentoring Relationships: A Qualitative Study Across Two Academic Health Centers”, Academic Medicine Vol.88, No.1, 2013.
  18. Wiley, Tonya T., “Elements of Effective Practice for Mentoring”, MENTOR, 2009.
  19. Williams, Nicole. “INFOGRAPHIC: Women and Mentoring in the U.S.”, 25 Oct. 2011 LinkedIn Blog

Images Copyright 2011-2013 by Katy Dickinson
Updated 15 May 2018

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TechWomen Mentor Workshop and Mixer

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We 2013 TechWomen mentors met as a group for the first time today. What an inspiring group of talented technical women! Dozens of Silicon Valley’s great companies are actively supporting this impressive program. TechWomen is an Initiative of the U.S. Department of State’s Bureau of Educational and Cultural Affairs:

TechWomen is a professional mentorship and exchange program developed in response to President Obama’s efforts to strengthen relations between the United States and the Middle East and North Africa.  Former Secretary of State Hillary Rodham Clinton first announced the TechWomen initiative on April 28, 2010 during President Obama’s Entrepreneurship Summit. In June 2011, TechWomen launched with 37 participants from Algeria, Egypt, Jordan, Lebanon, Morocco, and the Palestinian Territories. In 2012, the program expanded to include women from Tunsia and Yemen. In 2013, the cohort doubled in size with the addition of women from Cameroon, Kenya, Libya, Nigeria, Rwanda, Sierra Leone, South Africa, and Zimbabwe.

We were welcomed this afternoon by Heather Ramsey (Senior Director of Strategic Partnerships, Institute of International Education) in person, and Lee Satterfield (Deputy Assistant Secretary of State) with Sheila Casey (Deputy Director, Office of Citizen Exchanges at U.S. Dept. of State, Bureau of Educational and Cultural Affairs) by way of video from Washington D.C. The interesting keynote address was by Gabriela Styf-Sjöman (Ericsson Vice President, Product Line IP and Broadband Cloud Computing and NMS), followed by a cultural training session.

Our 78 Emerging Leaders arrive early next month from the Middle East and Africa.  My 2013 mentee is from Algeria – I am so looking forward to meeting her in person! I am serving as her Cultural Mentor with Larissa Shapiro as her Professional Mentor.

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Images Copyright 2013 by Katy Dickinson

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Creative Writing Exchange

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This month I am enjoying experimenting with new writing – part of an exchange my daughter Jessica set up among eight pairs of friends. We are committed to write for at least ten minutes a day in answer to her email prompt and also to giving only positive feedback to our writing partner. For example, on 6 July 2013, Jessica’s prompt was: “What are the women saying to each other? One is wearing cultural dress, another a stove-pipe hat, and the third sunglasses.”

My response was the short story below.  Following Mark Twain’s advice to “Write What You Know”, I borrowed the names of some TechWomen friends but this is a work of fiction – not about particular women!  Only the conferences and places are real: I have travelled recently to both Portland, Oregon and Amman, Jordan.


Afnan, Noor, and Colleen were shopping in Amman. The three geeks had met at the OpenStack conference in Portland, Oregon, the year before. Professional discussions between technical sessions, about programming and politics, had moved into complaints about guys and how pleasant it was for once not to be the only woman in the room. The usual complaints had become more personal and by the time they went to Powell’s Books and lunch together, the three were friends.

Afnan and Noor were both graduates of Princess Sumaya University, although from different years. Colleen had gone to Cal and was fascinated by the other girls’ stories about Jordan and the developing technical culture of the Middle East – so different from her experiences in the People’s Republic of Bezerkley and California. By the time OpenStack ended, the three were collaborating on an open source project together, firmly connected in Facebook, LinkedIn and all of the other web-based glue of the technical world. When Colleen’s Cal thesis advisor was invited to speak TEDxAmman the following year and offered her a ticket to the big event, she grabbed the chance.

Colleen was a true nerd, wearing what was comfortable and clean, but sometimes adding a bizarre element to keep her all-male co-workers noticing that she was still a girl. Some days it was yellow socks with pink and white nigiri sushi images, today it was a stove-pipe hat. Colleen was a firm believer in the principle that you can be as weird as you are good. She was a very good programmer. At first, that Afnan and Noor wore hijab and more stylish clothes did not concern Colleen. It was their kind of uniform, just as jeans and funny socks or hats were hers. Noor wearing her sunglasses propped on top of her headscarf was kind of like a hat.

Colleen told Noor and Afnan that her professor’s TEDx talk had gone well and that she was meeting amazing new people, men and women whose work had made a difference, who were trying to change the world. But for the first time since High School, Colleen was a little worried about her clothes. Maybe the hat wasn’t right for this high-end crowd. She asked her elegant friends to go shopping, to help her spend some money. Colleen did not want to wear hijab or that western-uniform, the skirted suit, but the long dress and coat that Afnan wore or Noor’s fitted slacks and jackets looked good. Colleen was ready for a change.

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Girl Style, Boy Style

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On our recent vacation to Loon Lake, Wisconsin, I made some observations about girl style and boy style. My husband John was much in demand to drive the Starcraft speed boat for the nine kids at our family cottage. As his spotter, I sat backwards and watched the kids riding the tube or skis or wakeboard: to be sure they were safe and to relay their hand signals (“faster” “slower” “stop!”) to John – while of course taking pictures of all the fun! This was a small group of children, ages seven to eighteen, with six boys and three girls, who participated in dozens of speed boat runs over six days.

Most the kids wanted to do tricks while riding the fast-moving tube – such holding their hands up, kneeling or standing up. Our first day out, I got tired of the boys energetically blocking the girls from any participation. After enough of this, I set up a girls-only ride to encourage them to get started. The two teenage girls took several runs with the seven year old between them on the tube. Then the big girls took some runs by themselves. On one of these runs, I saw the girls do something I had never seen before: they held hands and balanced against each other so that both could stand (see Photo 1). The boys were out for themselves – sometimes even holding each other down in their efforts to do the best trick (see Photo 2). After their girls-only ride, the girls seemed more willing to compete for speedboat runs.

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My vacation observations are not statistically-valid but the competitive behavioral patterns are interesting nonetheless. For more, check out “Are Men Really More Competitive Than Women?” by Melissa Lafsky (2008) who commented on insights into the underlying sources of the observed gender differences in an early version of the research paper “Gender Differences in Competition: Evidence from a Matrilineal and a Patriarchal Society” by Uri Gneezy, Kenneth L. Leonard, John A. List (2009).

Because of my professional work with the Anita Borg Institute, TechWomen, and the American Association of University Women, I am frequently asked what can be done to increase the number of girls and women in STEM, and particularly in the very-competitive technical fields. After observing some highly-successful programs (such as that of Dr. Maria Klawe at Harvey Mudd College and Dr. Jane Margolis and Dr. Allen Fisher’s Unlocking the Clubhouse work at Carnegie Mellon), I know that fast and effective change is possible. The best way to start is not to pretend that girls and boys are the same but rather to give girls a good beginning: a chance to have fun, to experiment and succeed in a supportive environment before taking on the whole world.

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Ending the ride:
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Images Copyright by Katy Dickinson 2013

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Grace Hopper and AAUW Conference Prep

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For the Grace Hopper Celebration of Women in Computing (“GHC-13”) in October, I look forward not only to presenting a poster (“Lifetime Value of Mentoring to Technical Women” with Andrina Chaffin) but also a Student Opportunity Lab (SOL) topic: “Empowering Technical Women Through Global Mentoring” (with Sukaina Al-Nasrawi of Lebanon, Adla Chatila of Lebanon, Heba Hosny of Egypt, Maysoun Ibrahim of Palestine, and Trish Tierney of the US Institute of International Education). The Hopper Conference registration just opened and they have announced that Keynotes and Plenary Sessions will include Maria Klawe (President, Harvey Mudd College) and Sheryl Sandberg (Chief Operating Officer, Facebook and Founder, Leanin.org):

Next week, I am going to present at another women’s convention – new to me! – the American Association of University Women (AAUW) Convention 2013 in New Orleans, Louisiana. AAUW Convention speakers will include Lilly Ledbetter and US Senator Olympia Snowe. AAUW has asked MentorCloud to present an “Online Mentoring” Special Interest Group (SIG):

Mentoring is a remarkably successful method to accelerate learning and growth, for both mentors and mentees. Come learn from an expert about how professional mentoring works. Hear about best practices and return on investment as well as real-world success stories from a variety of programs.

I have not been to New Orleans for many years and am curious how it will be different since Hurricane Katrina in 2005.  I am in the process of developing the presentation materials for both of these events now.

My daughter Jessica Dickinson Goodman also had her GHC13 poster accepted: “The Arduino Dress: Be Your Own Light in Dark Places”.  I look forward to sharing the Hopper Conference with her again this year!

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Images Copyright 2011-2012 by Katy Dickinson

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Combining In-Person Meetings with Web-Based Mentoring

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Yesterday, I published the remarkably high “TiE Mentoring Success Metrics” in the MentorCloud blog. Thanks to Andrina Chaffin (MentorCloud’s Marketing Analyst) for pulling together these encouraging numbers!

In writing “TiE Mentoring Success Metrics”, I was able to put more solid numbers behind a mentoring practice I have used for years:

The combination of MentorCloud’s web-based platform, reinforced by regular in-person group meetings, is powerful and effective – promoting growth in both community engagement and satisfaction. TiE Silicon Valley MentorConnect uses this combined structure for communication. There has been strong improvement in positive feedback from all participants, detailed below.

Both SEED Engineering Mentoring Program (2001-2010) and in TechWomen (2011-now) also used a combination of web-based communication and in-person meetings for success. Of course, SEED was created PT (pre-Twitter), so many of the web communications tools were more primitive then!

Nonetheless, in mentoring programs at Sun Microsystems (including SEED), mentoring pairs who worked at a distance (mostly communicating in email and by phone, with support from Sun’s intranet SEED program webpages) for many years reported the same satisfaction level as those working locally; however, Mentors and Mentees both reported that working at a distance is more time consuming.    In a global workforce, Mentees may work in an area where there are few or no senior  staff available to mentor them. In their case, being mentored “at a distance” is their only choice.  Traveling to see their Mentor once or twice a year at a headquarters event made for a richer relationship.

SEED held twice-a-year events for Mentors, Mentees, and the Mentees’ Managers for education and to encourage different kinds of communication between them. Getting travel funding to go to those events was sometimes a challenge. See “Funding Professional Conference Travel” for some ways this was managed. Some mentees and mentors never met because of travel costs – and  still reported being very satisfied with their mentoring relationship.

TechWomen also presents a variety of opportunities to connect in-person outside of the assigned mentoring relationships, including events such as the Kickoff held earlier this month for alumnae and prospective mentors, and the February 2013 delegation to Jordan.  TechWomen also offers a heavily-used communication network for 2011 and 2012 participant alumnae through its private Facebook page, Google Group lists, and other electronic mechanisms.

May 2013 MentorConnect Metrics from TiEcon:

Responses from 138 of the 185 Mentees:

  • 98% of Mentees were satisfied with their MentorConnect experience. (64% awarded the highest possible rating of 7) – see pie diagram below
  • 96% said they would recommend a similar session to others.  (70% awarded the highest possible rating of 7)
  • 92% said they would like to continue conversations online after the TiEcon program
TiE 2013 Mentee Satisfaction Rates 1=Strongly Disagree
4=Neutral
7=Strongly Agree

Responses from 30 of the 49 Mentors:

  • 93% of Mentors were satisfied with their MentorConnect experience. (80% awarded the highest possible rating of 7) – see pie diagram below
  • 97% said they would recommend a similar session to other Mentors. (83% awarded the highest possible rating of 7)
  • 97% felt that their time was well spent
  • 93% felt that the Mentees were well prepared and asked excellent questions
TiE 2013 Mentor Satisfaction Rates 1=Strongly Disagree
4=Neutral
7=Strongly Agree

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Images Copyright 2013 by Katy Dickinson

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