Tag Archives: technical women

Building a Community Through Mentoring

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In my Katysblog entry yesterday “Sheryl Sandberg, Leaning In on Mentoring“, I included a quote from Ms. Sandberg’s March 2013 book Lean In: Women, Work, and the Will to Lead:

Many companies are starting to move from informal mentoring that relies on individual initiative to more formal programs. When taken seriously, these formal mentorship/sponsorship programs can be remarkably successful.

One of the sometimes-unexpected successes of formal mentoring programs is the development of a strong long-term community of mentors and mentees who have come to know and respect each other through the program.  These communities can continue far beyond the boundaries of the company or program that created them.

Some examples:

  • I have written frequently about the Sun Microsystems mentoring programs participated in by over 7,000 employees from 1996-2009. Over 630 of those who joined my Sun Engineering mentoring program (SEED) chose to join a private LinkedIn group to stay in communication after Sun was purchased by Oracle in 2009. I am sure more continue to work and learn with each other through through professional and private connections.  The initial match between one mentor and one mentee quickly becomes the base for more complex and lasting relationships: the mentor introduces the mentee to associates or recommends him for a position, the mentee becomes a mentor herself and introduces her new mentee to her own mentor, etc.  In 2010-2011, when I was the Process Architect for the U.S. State Department’s TechWomen mentoring program, many of the potential mentors I contacted to join the new program were former Sun mentoring program participants.
  • In July 2011, toward the end of the first TechWomen term, I wrote a Katysblog entry called “37 Sisters – TechWomen“. That feeling of family, of a strong and growing US-MENA-based sisterhood, has only increased since then. The photo above was taken after our Successful Panel at the October, 2012 Grace Hopper Conference in Baltimore, Maryland, when several dozen TechWomen mentors,  mentees, and staff from the 2011 and 2012 terms met to celebrate. Fifty of us gathered again in February 2013 to join the TechWomen delegation to Jordan.  The photo below shows us at Injaz, one of the many schools and programs we visited in Jordan to talk with local girls and young women about STEM, TechWomen, and TechGirls.

The worlds of STEM and the Silicon Valley in particular are small places.  Even though there are over seven million people in the San Francisco Bay Area, after a few years working here, it becomes hard to to go anywhere without meeting folks you know.  Professional trust and connections, such as those built and supported by formal mentoring programs, enhance both reputation and effectiveness.

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Images Copyright 2012-2013 by Katy Dickinson

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Sheryl Sandberg, Leaning In on Mentoring

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Last night, I listened to KQED’s Public Radio broadcast of the City Arts and Lectures presentation by Sheryl Sandberg (Chief Operating Officer at Facebook, and author of Lean In: Women, Work, and the Will to Lead – published in March 2013) and Condoleezza Rice (former US Secretary of State). The event was held at The Nourse Theater in San Francisco, on 1 April 2013.

This is the second time I have heard a long talk by Cheryl Sandberg, who was also the keynote speaker at the 2011 Grace Hopper Celebration of Women in Computing (in Portland Oregon). It was particularly interesting to hear her discussion with the also-remarkable Dr. Rice of Stanford University. After last night’s talk, I was inspired to read Ms. Sandberg’s book, particularly Chapter 5 “Are You My Mentor?”  Since I was driving when I heard the radio show and could not take notes, it was good to find that most of the broadcast stories were also in the book.

Some of what I found particularly interesting in Lean In: Women, Work, and the Will to Lead:

  • Girls who grew up hearing the Sleeping Beauty fairy tale “…are told that if they can just find the right mentor, they will be pushed up the ladder and whisked away to the corner office to live happily ever after”.
  • “The strongest relationships spring out of a real and often earned connection felt by both [mentor and mentee].”
  • “We need to stop telling [young women], ‘Get a mentor and you will excel.’ Instead, we need to tell them, ‘Excel and you will get a mentor.'”
  • “While asking a stranger to be a mentor rarely, if ever, works, approaching a stranger with a pointed, well-thought-out inquiry can yield results.”
  • “Mentorship is often a more reciprocal relationship than it may appear, especially in situations where people are already working at the same company.  The mentee may receive more direct assistance, but the mentor receives benefits too, including useful information, greater commitment from colleagues, and a sense of fulfillment and pride.”
  • “A mentee who is positive and prepared can be a bright spot in a day.”
  • “Many companies are starting to move from informal mentoring that relies on individual initiative to more formal programs.  When taken seriously, these formal mentorship/sponsorship programs can be remarkably successful.”

I agree with much of what she writes but Ms. Sandberg’s sole context for mentoring seems to be corporate and focused on star performers, company staff who are usually highest-rated in performance reviews.  My first few mentoring programs were also in that context, then a friend in Human Resources gave me a copy of the excellent Harvard Business Review 2003 article “Let’s Hear it for B Players” by Thomas J. DeLong and Vineeta Vijayaraghavan, which spun me around.

In the much-heralded war for talent, it’s hardly surprising that companies have invested a lot of time, money, and energy in hiring and retaining star performers. Most CEOs find that recruiting stars is simply more fun; for one thing, the young A players they interview often remind them of themselves at the same age. For another, their brilliance and drive are infectious; you want to spend time with them. …But our understandable fascination with star performers can lure us into the dangerous trap of underestimating the vital importance of the supporting actors. A players, it is true, can make enormous contributions to corporate performance. Yet in our collective 20 years of consulting, research, and teaching, we have found that companies’ long-term performance—even survival—depends far more on the unsung commitment and contributions of their B players. These capable, steady performers are the best supporting actors of the business world.

After much thought, program design, and discussion with our sponsors and stakeholders at Sun Microsystems, we created additional mentoring programs for rising stars and solid contributors, in addition to the “high potential” programs created first. We also started mentoring programs for staff who were based outside of the USA.  Read all about this journey in the 2009 Sun Microsystems Labs Technical Report: “Sun Mentoring: 1996-2009″ by Katy Dickinson, Tanya Jankot and Helen Gracon.

“Leaning In” from the book title means “being ambitious in any pursuit.” The Anita Borg Institute (of which I am honored to be on the Advisory Board) is a founding partner of the new Lean In organization. I recommend the book Lean In: Women, Work, and the Will to Lead as a starting place for many interesting discussions.

4/17/2013: Lean In is the #1 New York Times Bestseller in “Hardcover Nonfiction” and “Combined Print & E-Book Nonfiction” categories!
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Images Copyright 2011-2013 by Katy Dickinson

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Fostering Triangular Partnership, Professional Mentoring

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The conference version of the book Triangular Partnership: the Power of the Diaspora (including the chapter “Professional Mentoring – Fostering Triangular Partnership”) is available for free download.

“Triangular Partnership” is a term used by People to People to describe the relationship of three global groups:

  • Diaspora
  • Developing Countries Institutions
  • Western Institutions

Some background:

How does professional mentoring interact with this Triangular Partnership, and with the global diaspora in particular?

Here are three successful professional mentoring programs in which the global diaspora takes a key role:

  • Below are two pie charts showing a summary of 2001-2009 data on mentor and mentee work locations (from p.77 of the Sun Microsystems Labs Technical Report: “Sun Mentoring: 1996-2009″ by Katy Dickinson, Tanya Jankot and Helen Gracon). As you can see, for this Sun Microsystems world-wide Engineering mentoring program, the largest number of both mentors and mentees were based in the USA (green), compared to those based in APAC (Asia-Pacific Region, blue) and EMEA (Europe-Middle East-Africa Region, red). Even so, there was a disproportionate number mentors based in the USA (more than in APAC and EMEA combined). In 2009, when this data was analyzed, Sun had about 15,000 Engineering staff distributed among thirty locations around the world, including large campuses in China, India and Europe – but most of Sun’s Engineering staff was in the USA. These charts show professional mentors’ willingness to engage in successful mentoring relationships beyond borders in order to build and strengthen a community.
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  • A second example of mentors’ and western institutions’ willingness to reach beyond their national boundaries for a greater good is the TechWomen mentoring program, an initiative of the U.S. Department of State’s Bureau of Educational and Cultural Affairs (ECA). For TechWomen 2011, there were thirty-seven mentees from six Middle Eastern and North African (MENA) countries. For TechWomen 2012, there were forty-two mentees from eight MENA countries. All mentees were hosted at Silicon Valley companies for a month while working with both Professional and Cultural mentor volunteers from over fifty companies and organizations in the San Francisco Bay Area. TechWomen has been so successful that its size was doubled for 2013 and the geographic area expanded to include Sub-Saharan Africa, in addition to MENA. The purpose of TechWomen is to bring people together for greater understanding and to empower women and girls worldwide. In both TechWomen and the Sun Microsystems mentoring programs, many of the US-based mentors were either immigrants themselves or the children of immigrants. Sometimes those immigrant mentors or their families were from the same country as their mentee (a direct-diaspora connection), but most times not.
  • A final mentoring program example showing a more-direct diaspora connection was the sold-out December 2012 Inaugural Open Mentoring Session, presented by TiE Silicon Valley as part of their TiE SV MentorConnect program with MentorCloud. About TiE: “TiE, a not-for-profit global network of entrepreneurs and professionals, was founded in 1992 in Silicon Valley, California, USA. Although its birth name, The Indus Entrepreneurs, signifies the ethnic South Asian or Indus roots of the founders, TiE stands for Talent, Ideas and Enterprise. It is an open and inclusive organization that has rapidly grown to more than 57 chapters in 14 countries.” Feedback on the Open Mentoring Session: 82% of mentees completed the post-event survey and rated the event as “Highly Recommended” or “Recommended”. 90% of them said the event “exceeded” their expectations, and a whopping 95% said they would recommend a similar session to their friends.

These examples have shown two legs of the triangle – Diaspora and Western Institutions – using mentoring for community building, mutual-understanding, and professional growth. To see mentoring connections with the triangle’s third leg – Developing Countries Institutions – check out the customer logos on the MentorCloud home page, including:

  • Global Science and Technology Foundation (GSTF) – Sub-Sahara African Universities
  • Indian Institute of Science Alumni Association (IIScAA) – Knowledge Exchange Programme
  • International diaspora Engagement Alliance (IdEA)
  • The SABLE Accelerator – The South African Business Link to Experts
  • TechWadi – Building Bridges for Entrepreneurship – MENA region
  • TiE Silicon Valley
  • University of the Witwatersrand, Johannesburg, South Africa (Wits)

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Images Copyright 2012 by Katy Dickinson

19 October 2019: Post links updated. For more about MentorCloud business practices, see Collecting a Labor Judgement (15 January 2016).

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“she++” Documentary Film

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Last night, some of the leaders of the Anita Borg Institute met for dinner and a movie. The premiere film was “she++ the documentary” shown at Stanford University.  This remarkable short film on the value of Computer Science, particularly to girls and women, was inspired by the popular 2012 she++ (“She Plus Plus”) conference. The documentary was directed by two impressive young women: Stanford undergraduates Ellora Israni and Ayna Agarwal.  ABI was in the audience to show our support for this notable effort.

Founded in January 2012, she++ was Stanford’s first conference on women in technology. In April 2012, we hosted a lineup of inspirational women in tech–from companies such as Google, Facebook, Dropbox, and Pinterest, among others–and 250+ attendees on Stanford’s campus. After positive feedback from attendees, mentors, and the press, we have decided to expand she++ into a full-fledged community that inspires women to empower computer science. Through a number of initiatives, we aim to create community and momentum for female technologists.

The 2013 she++ conference is already filling up.

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Images Copyright 2013 by Katy Dickinson

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Virtual Choir

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My daughter Jessica is the musician in our family: she sings folksongs and opera and frequently writes about music on her blog. In February 2013, during long bus trips through the Jordan mountains as part of the TechWomen delegation – to pass the time, Shahryan and I traded earbuds back and forth, each playing favorite songs stored on our smart phones. Although I am no musician, this blog entry is a gift of music for my friend Shahryan – who lives almost 9,000 miles away in Yemen.

American conductor Eric Whitacre is one of the most popular and performed composers of this generation. His Virtual Choir projects are both inspiring and amazing technically – and also present very good music. The projects are successful artistically and organizationally: for example, in 2012, Whitacre’s “Virtual Choir: Bliss” project was funded on Kickstarter at $122,555 (122% of asking).

In past projects, Eric Whitacre used a worldwide virtual choir singing recorded parts. For the just-released “Cloudburst”, he combined live and virtual choirs.

The lyrics are from “Cloudburst” by Mexican poet Octavio Paz. I hope you enjoy this music as much as I do.
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Women in the Global Economy: Leading Social Change

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Trish Tierney (Executive Director of the Institute of International Education in San Francisco) is the editor of a new IIE-published book called Women in the Global Economy: Leading Social Change. Many of the TechWomen mentors and program staff joined Trish with authors Nuket Kardam and Fredric Kopp (both from the Monterey Institute of International Studies) and social media expert Beth Kanter, to celebrate last night at IIE’s penthouse offices near the Lion Gate entrance to Chinatown.

My husband and I enjoyed hearing the authors speak about the book, seeing our IIE and 2011-2012 TechWomen colleagues and friends, discussing plans for the upcoming TechWomen-2013 program (selection of mentees from the Middle East and Africa is going on now), what I am doing at MentorCloud and John’s new job at EVault, and answering questions from potential TechWomen mentors. The rooftop view at sunset is lovely! Mimi Hills and my husband won the door prizes – a copy of the new book in an handmade bag. I look forward to reading it.

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Images Copyright 2013 by Katy Dickinson

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TechWomen Mentors Lunch

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16 TechWomen 2011-2012 mentors (and potential-2013 mentors) gathered at my house in San Jose California last weekend for a potluck lunch and to hear Conference Chair Taghrid Samak tell us about EgyptNEGMA (Entrepreneurship for Development in Egypt – to be held next week at MIT).  One of our own TechWomen mentees, Heba Hosny, is an EgyptNEGMA-2013 finalist. My guests enjoyed the new porch and a tour of WP668 – the backyard caboose where I have my office.  Three had also been mentors in my SEED mentoring program at Sun Microsystems.  It was such a pleasure to be able to host this remarkably talented and energetic group of technical women!

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Images Copyright 2013 by Katy Dickinson

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