Productivity Project

For the last six months, a team with members from both Sun Microsystems’ Software Group and from the Chief Technologist’s Office has been working on a new system to measure software engineering team productivity. This grew out of discussions about the Global Engineering Cost Tool, an internal process and web-based tool developed two years ago in a collaboration between Sun’s Chief Technologist’s Office, Human Resources, Workplace Resources, and Finance.

The Global Product Engineering Cost Tool provides high-level cost comparisons of Sun’s Global Product Engineering (GPE) locations. The Cost Tool provides a reliable and easy to use application that is available long-term, providing the same data about each site, using the same assumptions and updated on a regular schedule. The tool provides a planning vehicle to compare GPE sites. The information in the Cost Tool is static in nature (estimates) and does not reflect the real actual cost. Information is only included if reliable and consistent data is available.

When we contact the Cost Tool users and stakeholders for satisfaction ratings and suggestions, their need for additional non-cost information has often been raised. We finally put on the Cost Tool home page

“Quantified costs do not include many key factors which need to be assessed when considering the advantages of a site. Availability and quality of talent, ease of doing business, ability to distribute team/work, productivity, and other factors must also be evaluated.”

Of these non-cost areas not in the Cost Tool, productivity information seems to be most requested.

After the Cost Tool signoff meeting last December, Tanya Jankot and I got into a discussion with one of our executive stakeholders about productivity. After much talk, we realized that productivity is a high-level measure that is a function of many distinct and often unrelated factors. Without general agreement on the influence factors, success measures, and costs that contribute to productivity and their relative correlation to it, it is impossible to measure and influence productivity effectively. There is a need to understand the factors that contribute to productivity which can be controlled so that it will be possible to begin to measure, analyze, and influence components of productivity.

We first did a great deal of research on what productivity information and systems were already available. We considered the writings and ideas of Barry Boehm, Frederick Brooks, Alistair Cockburn, Geert Hofstede, Walt Scacchi and many others. We then started talking with Sun executives. After reviewing publications from business, government, and the academic world, plus holding dozens of interviews, we came to some conclusions:

  1. The type of work a software team does has a strong influence on how its productivity is measured. That is, if a team is fixing small bugs to order it might be measured in terms of lines of code or function points but if a team is creating a new feature or engaged in innovative software research,
    the measurements are different.
  2. There are more and more widely used systems for measuring productivity in teams working at the level of fixing bugs to order than for teams doing software research.
  3. Whether a software team is all in one location or is split between locations and whether their manager is located with them or is working at a distance has a strong influence on their productivity.
  4. There does not seem to be an existing system that can easily measure productivity in the full range of types of software projects.

25 October 2013 – formatting and links updated

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Engineering Mentoring Project

The mid-September 2005 SEED kick off event is booked and ready to go with 2 full days
of speakers and tours. Tours include Sun’s
Executive Briefing Center,
the
Server Ranch
,and the Usability Lab.

Over 80 people are already registered to attend or participate remotely. 15 will attend using partial travel scholarships from SEED. Scholarship winners are coming from Russia, Singapore, China, India, the Czech Republic, and Germany. Quite of few of the non-US-based participants
have already arrived in the Bay Area and are taking advantage of the event timing in order
to have an extended visit with their US-based teammates.

New Hire & Established Staff 2005-2006 terms: 69 of the 71 participants have been matched
with mentors so far. The last two are in discussions with potential mentors. Over 75% of
mentors matched so far are executives:

  • 38 of the matches are with Directors or Distinguished Engineers.
  • 16 of the matches are with Vice Presidents or Fellows.

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All Saints’ Courtyard Service, Potluck, & Talent Show

We went to the All Saints’ Episcopal Church (Palo Alto) Courtyard Service, Potluck, & Talent Show last night. It was warm with light breezes, a delightful time to sit and be outside with God in a community of friends. There was a brief eucharist service followed by a potluck dinner. The All Saints’ courtyard has a painted version of the Chartres Labyrinth, so our folding chairs were on top of the blue and white spiral pathway.

After dinner, the youth group had a small celebration for my son’s 13th birthday and then offered up a talent show. We had Alex on the piano, Galen on the violin, several silly skits, and two a capella songs. My daughter Jessi gave us a lovely rendition of “How Can I Keep from Singing?”. This is the theme song of Harker’s Cantilena women’s chamber ensemble. She sang it with them on their tour last winter of Vienna, Prague, and Budapest. Jessi had to adapt it for a single voice based on the version in her favorite folk song book Rise Up Singing.

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Jordan Middle School (Palo Alto)

My son Paul started 8th grade yesterday at
Jordan Middle School
(Palo Alto)
and today he turned 13. He spent the summer reading

Harry Potter and the Half-Blood Prince
, plus the Mildred D. Taylor series
that he started with
Roll of Thunder, Hear My Cry
in school last year, plus re-reading John D. Fitzgerald’s

The Great Brain
series. John even got Paul to read
The Stainless Steel Rat
but Paul said he did not like it.

Pretty good for a boy who spent two years in schools
for dyslexics and learned to read in 4th grade!
Paul had a good summer, including summer school, a SCUBA lesson at the Monterey Bay Aquarium, and camping for a
week at the
Lair of the Golden Bear
U.C. Berkeley alumni family camp.

Jordan Middle School has been wonderful for Paul. He is in a special three year program
(6th through 8th grade) for kids with behavioral and cognitive learning disabilities.
After so many years in the wrong school, finding the right school for my boy has been
a great joy. Paul works very hard, gets good grades, and is just blooming. He is sad
that his best friend went to Palo Alto
High School
a year before him but he is learning how to keep up a relationship
with someone outside of his class and he is making new friends too. We all have hopes
for a good year.

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Shopping for Colleges

Jessi starts her Junior year in at
The Harker School
(San Jose) next week. Besides taking Advanced Placement or Honors
everything, singing in the Harker Conservatory, wrestling, testing for her karate
black belt, and staying on the
Honor Roll, her job this year is to decide where to apply to college. Eeek!

Harker is very serious about college applications and they seem to do
well on acceptances to preferred schools. Jessi told me that one of the
college advisors last year said he would come to school in a full Scottish
kilt with all the trimmings if his group all got accepted to their first
choice schools. They did and he did.

Harker has started planning for their annual weeklong college trip to the
East Coast. So far, they plan to visit Boston College, Boston University,
Harvard, MIT, Tufts, Wellesley, Brown, Yale, NYU,Columbia, Princeton, the
University of Pennsylvania,George Washington, American, Georgetown, and
Johns Hopkins University.

We have been reading the
Fiske Guide to Colleges
. Jessi is interested in schools with both great
academics and a superb music program so we requested that Harker also consider
visiting Oberlin College, Carnegie Mellon Univ. (CMU), West Point (United States
Military Academy at West Point), and St. Olaf College. We are also interested
in some schools in Canada and England but we will have to get there
on our own.

This is going to be a wild year.

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Engineering Mentoring Project

We have 67 out of 71 participants matched. Four to go!

The mentoring partnership training is being scheduled or delivered to all
matched participants and their mentors. We have held our annual Engineering
Career talk and are set for the two day kick-off event next month. I have
worked out and posted the 2005-2006 monthly schedule (carefully avoiding all
national, religious, and company holidays!) and have started lining up
executive, technical, and professional speakers.

Some of the 2005-2006 participants and mentors are having language difficulties and
at least one pair is struggling with the 12 hour time zone barrier between the
Bay Area and Bangalore. But all in all, we are off to a good start.

Once the final four from 2005-2006 are matched, I start work on the Prage and
St. Petersburg special pilot terms to run in 2006.

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Hiking to Cleo’s Baths & Natural Bridges

We camped last week at the
Lair of the Golden Bear
U.C. Berkeley alumni family camp. Most years, we
hang out in the art grove, at the pool, and in the creek. This year, we tried
something new: day hikes.

My brother Pete, my husband John, our two teens, Jessi and Paul, plus J.R. (borrowed teen),
and I joined ten other hikers at 7:30 a.m. in the Camp Blue dining hall to make sandwiches
and get directions. We drove out of camp to Pinecrest Lake
to start. We walked half way around the lake and then started to climb. There has
been a great deal of water in the Sierras this year so the mosquitos were out in
large numbers. From the lake at 5,600 feet above sealevel, we climbed at least another
thousand feet over granite and through bay laurels to Cleo’s Baths.

The water at Cleo’s Baths is very cold and very deep this year so there many people
jumped from the
cliffs into the pools. They came up gasping and delighted and ready to climb up
again. There are great basins and holes wallowed out of the granite from the rush
of snowmelt causing the boulders inside to spin and grind. Some are full of water and
others are empty. J.R. crawled into a deep hole and lay down on a warm boulder to take
lots of pictures. Paul kept looking for higher cliffs to jump from. Jessie and I sat
on the warm granite and talked then played a game of Set with the little kids. We hiked down after lunch
very happy and covered with bug bites.

After a day of rest, we were ready to hike to Natural Bridges. Again starting at
7:30 a.m., this hike required an
hour’s drive down through Twain Harte, MiWuk, Sonora, and Columbia. The Camp Blue hike
leaders took the steep fast trail down with breakfast in their packs while the rest
of us walked down the switchback trail through poison oak, blackberries, scrub oak,
manzanita, and grass to the creek.

After breakfast, we got ready to swim. The highlight of Natural Bridges is a long
high cave with the creek running through it. We brought black inner tubes to float on.
The first part of the cave is flat about ten feet over the water, at least forty feet wide
in all directions with water dripping, showering, or cascading down from the ceiling.
From there,
we floated into two high chambers with amazing yellow and brown and white
stalactites and limestone formations. The final area opens onto a hillside where the
creek enters the cave and there are warm granite hillocks to dry off on. We saw
banana slugs and a large yellow brown crawdad and lots of minnows. I was barefoot. I
wish I had worn my Tevas so that I could have done more climbing.

Jessi and I outlasted everyone because we took so long watching the crawdad creep from
one granite basin to another. We got to float alone back through the caves.
It grew very quiet and Jessi started singing opera. Hearing her lovely voice and enjoying
her playing with the resonance was a profound delight.

We drove back to the Lair after stopping to visit and have lunch at the Columbia Historic Park. What a great day!

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