Category Archives: News & Reviews

Academic Honors

My daughter Jessica has recently received two academic honors:

  1. Selected as a 2011 Andrew Carnegie Society Scholar – an award given annually to 40 seniors from across Carnegie Mellon University
  2. Accepted as a CMU 5th Year Scholar – this program provides an opportunity for a small number of exceptional students to remain on campus for one full year following the completion of their normal course of study

Jessica is an Ethics, History and Public Policy major, with a minor in Vocal Performance, and a concentration in Middle Eastern Languages.  You can see Jessica’s introductory video about what she plans to do with her 5th undergraduate year on her blog. She recorded it from Qatar where she studied during her Junior year while taking classes at CMU-Q and the Georgetown University of Foreign Service. Did I mention I am proud of my girl? Did I? Did I? (I bet you guessed…)

Here is Jessica with the awesome and inspiring Dr. Duy-Loan Le (Texas Instruments’ Senior Fellow) at the the Grace Hopper Celebration of Women in Computing last week:

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Image Copyright 2010 by Katy Dickinson

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Making it Right

One of my professional credentials is that I am a Six Sigma Master Black Belt. (This means I know about quality management, not that I am a martial artist.) One of the truisms of quality management is that if you mess up for a customer, making it right can strengthen your relationship with that customer.

I experienced this myself last week, during the Grace Hopper Celebration of Women in Computing with my order from OvernightPrints.  I have been in too many panels or presentations when someone refers to a helpful resource and very few of the audience successfully record that information.  At best, this results in plaintive repeated audience requests for the speaker to give the reference information again (“What was that title you mentioned?”  “Please repeat that phone number.” “You said h-t-t-p-:-/-/-w-w-w and then what came next?”).  At worst, everyone just misses out.  For my Hopper Conference panel “Advancing Your Career Through Awards”, I wanted to do better.

I ordered regular business cards printed with our panel’s key reference information.  The cards were supposed to arrive the day before the panel so there would be time to distribute in advance.  I paid a great deal extra to be sure of timely arrival. The promised day came and went with no cards, despite repeated and increasingly urgent phone calls by me to OvernightPrints.  The cards did finally arrive, less than an hour before my panel started.  This was unneeded aggravation and caused me to spend time on the phone rather than fully participating in several Hopper Conference events.  The cards were a hit but we distributed only half of the number I had printed because of delayed arrival.

When I returned home from Atlanta, Georgia, I called OvernightPrints.  They apologized, which was not good enough. After discussion, they ended up refunding the shipping charges, accepting back and giving me a refund for the cards we could not distribute (they paid for the unused cards to be shipped back), and giving me a discount against future orders.  OvernightPrints made it right and kept my business.

Here is what the cards looked like:
Screen shot GHC2010 Panel Cards copy

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Chinese Name, English Name

Since starting to work for Huawei, I have learned something about Chinese names and English names. I am sure I there is a great deal more to know! I have even acquired a Chinese name of my own:

丁凯笙 ( in simplified Chinese) which sounds like Dickinson
Ding  – 丁 – a real Chinese last name
Kai – 凯 – means glory or victory
Sheng – 笙- a type of Chinese instrument made of vertical pipes

My husband John Plocher’s Chinese name is:

蒋伯乐 (in simplified Chinese)
Jiang or Chiang – 蒋 – which sortof sounds like John
Buo Le – 伯乐 – which is a historical Chinese name and sounds like Plocher (if you don’t speak German)

How Chinese names sound and what they mean matters. My advisers in these matters said it was important to pick a homophone of my name in English. I can not just use my full birth name because it is hard to say and impossibly long by Chinese standards: in addition to my nickname of Katy, I have a three formal names of three syllables each! So, we settled on trying to find a Chinese name that could stand in for my surname only. Despite much discussion, I still ended up in some controversy because while the Chinese name I picked sounds good and has a positive meaning, it does not sound feminine enough. I like it anyway.

Americans often pick names for their children to honor a relative or refer to a famous person, or just because it sounds good. English names often seem to be chosen by Chinese because they (sortof) sound like the person’s original name in Chinese. English names are used by Chinese speakers to make it easier for non-Chinese-speakers to pronounce and remember.  Also, having an English name saves them from hearing us mangle the pronunciation of their Chinese name.

One of my coworkers at Huawei in Santa Clara, California, picked the English name Michael. I do not think he considered that the name had an origin but Michael was interested to know that his is the name of the angel who is the general of the armies of God. My next-door-office-neighbor Olivia was interested to find out that her name was coined by Shakespeare in Twelfth Night (1601). Another co-worker was fascinated to find that three American women he knows whose English names sound very different to him (Katy, Kate, and Kathy) are using nicknames and all three share the same first name: Katherine. The concept of nicknames in English does not seem to translate well into Chinese.  I used to work with a woman whose American birth certificate bears the name Suzie – because that was the only American name her newly-arrived-from-China parents knew.  They did not know it was a nickname for Susan.

My favorite English name story is from my recent trip to Shenzhen, China. The staff I was working with generously took turns driving me to and from my hotel since it was so very hot and I get lost easily. One evening, Cheryl (whose real name is Tautau) said that my driver would be Lucy. I glanced around for a someone whose name might be Lucy, ignoring the energetic young man standing next to Cheryl, who then threw up his hands and proclaimed “I am the Lucy – man!” Since changing English names does not seem to be a big problem in China, I suggested that he might want to call himself Luke to reduce confusion.

English names for people from China, and Chinese names for Americans working with China, seem to be picked using the same criteria as picking a coffee name or a username – pronunciation and memorability are key.

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Visiting Katydid

When I was little, one of my Grandfather’s nicknames for me was “Katydid”, after the long-horned grasshoppers or crickets (in the family Tettigoniidae). Last week, I noticed a bright green insect half as long as my finger wandering around on the top of our laundry room door here in Willow Glen (San Jose, California). The katydid seemed as interested in me as I was in her…

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Images Copyright 2010 by Katy Dickinson

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Goodbye Simon & Garfunkel

Last month, we went on our annual vacation at the Lair of the Bear family camp. We had a wonderful time, as always, but were shocked and deeply sad to return home to find our pet birds Simon & Garfunkel dying of starvation.

We hired Home Alone Pet and Plant Care (San Jose, CA) to walk our 1-year-old dog and care for our 2 cockatiel birds while we were camping in the mountains. In addition to hiring Home Alone, we also asked a neighbor to care for our other pets and the house, but not the birds. The day we left, Home Alone’s representative called our neighbor, told him she fell and was hurt trying to walk the dog and left our neighbor in charge of everything. She left a single voice mail message on our cell phone (which we told her did not work at camp) but made no other attempt to contact us.  Simon died the morning after our return. Garfunkel died in the vet’s care a few days later.

The vet did a formal necropsy and said both birds died of starvation and dehydration. We left written instructions which included the camp office number plus a contact list, which the Home Alone representative recorded on her company’s customer intake form when she visited our home. The representative even asked to take our dog for a walk the day before we left. She said the first walk went well and she would take care of everything. Home Alone Pet and Plant Care and our neighbor share responsibility for the death of our birds. However, since Home Alone Pet and Plant Care is a professional animal care service with 17 years of experience, we expected more.

We named our boy birds Simon & Garfunkel because they were great duet singers and inventors of new songs. We only adopted them a year ago from Mickaboo Companion Bird Rescue and we loved them very much, grumpy little featherheads that they were. Simon had cinnamon-gray feathers with a yellow crest and pink feet. Garfunkel had a gray crest and gray feet. Both had the yellow heads and orange cheeks typical of male cockatiels. Mickaboo had rescued them from the Martinez animal shelter where they had been abandoned. They hated to be apart. Garfunkel was sometimes very crabby about coming out of the cage or “stepping up” onto a hand – he would often try to bite and sometimes succeeded. However, if Simon went out first, Garfunkel was happy to follow. Garfunkel also liked to dominate and would sometimes fly up to sit on John’s head to prove who was the top bird.  Both of them had damaged wings when we got them so they did not fly well. Simon & Garfunkel were very curious and sometimes got into trouble for nibbling the curtains or furniture.

We told Mickaboo about the sad death of our birds and we shared the necropsy report with them. We were able to adopt a new pair of Mickaboo cockatiels today. Paul and John and I met Guapo and Sparky, two gray male cockatiels, at their foster home.  They are the same size and look almost identical except that Guapo has two yellow spots on the back of his neck. Sparky is more outgoing. They both have gray feet and yellow-gray crests.  We just brought them to our home to be our new bird companions.

Simon and Garfunkel’s last pictures

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Guapo and Sparky today

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Images Copyright 2010 by Katy Dickinson and John Plocher

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Home from China

I flew into San Francisco late last night from Hong Kong, after ten days working in China.  Our takeoff was delayed two hours because of a typhoon – as the cycling winds changed direction, we had to change runways four times.  Finally, the jet had to return to the hub to top off fuel before take off.  I did not sleep much, so I watched movies: Prince of Persia, The Last Airbender, The A-Team, Letters to Juliet, Nanny McPhee and others, courtesy of Singapore Air.  In Singapore Air Economy Class, movies are unlimited, the seats are big, there is a foot rest and a place to put my glasses, and the food is good but fourteen hours on a plane is still not much fun.

This year is the 30th anniversary of the Shenzhen Special Economic Zone, with much honoring of Deng Xiaoping. There were balloons, flags, and illuminated red lanterns on the main streets in celebration. I think my Huawei business trip went well but I am glad to have this long weekend to rejoin my home time zone before starting work again.

I was happy to eat western breakfast food today – the food in Shenzhen is excellent and interesting but I would rather have food I am used to when I wake up.  We went to Bill’s Cafe in Willow Glen – our favorite brunch spot. I am even happier to be with my family (John and Paul met me at the airport) and able to drink water from the tap.  “Boiled-bottled-or-alcoholic” is the requirement for drinking in China.

I gave John and Paul some of their presents last night.  Paul got some carved jade charms and I gave John a small bottle delightfully painted inside with two scenes of birds.  The Chinese art of painting a tiny image on the inside of a bottle is delightful.  I bought John’s bottle at  a store called “Chinese Arts and Craft” in Hong Kong, which offered better quality artists than other locations.  I also brought home tea (of course), sesame candy, and moon cakes.  I was assured by my Chinese friends that the simple red bean moon cakes I prefer are not as good as those with an egg inside; however, when I came through SFO customs last night and saw the FDA agents confiscating all moon cakes with egg, I was even happier with my choice.

Here are some photos from my trip to Shenzhen and Hong Kong:

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Images Copyright 2010 by Katy Dickinson

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Working in Shenzhen, China

I have been here in Shenzhen, China, visiting Huawei headquarters for the past week. It is beastly hot and muggy but until yesterday the air was clean. Yesterday and today, it has been like living in an increasingly thick cotton ball. Working in mainland China is very interesting. Some of my observations:

  • There is a wide variety of dress but more formal dresses worn to work than I am used to in the USA. By “formal” I mean sequins and black chiffon knee-length gowns with high heels – not “business formal”. Clothes are western-style, modest, and fashionable. Ladies’ cloth parasols are popular – these can be plain plaid but others feature lace and sequins.  I have seen none of the hand-painted paper parasols like those they sell in San Francisco’s Chinatown.
  • Very few people here are overweight.  Most are young – less than ten years out of college – with one much-loved child in each family (called a little Emperor or Princess). I have seen almost no old people. Almost everyone is relatively short, with a few notable exceptions.
  • We went to visit Hong Kong by train last Sunday. Hong Kong is cosmopolitan and very stylish, with malls full of designer shops – different from Shenzhen, which is a high-tech working town. We went up to The Peak to watch the lights come on in the skyscrapers on Hong Kong Island – an amazing and impressive sight.
  • Restaurants offer packets of tissues instead of napkins. Many offer shrink-wrapped sets of plate-with-2-bowls-and-spoon at each seat. The food is excellent, fresh, and interesting. Watch out for the red peppers! The best restaurant so far was been Laurel, right near our hotel – really good.
  • Traffic is relatively light and slow (compared to the Silicon Valley or Cairo anyway), which is good because drivers go all over the place regardless of lanes. Cars do not stop for pedestrians.
  • The internet is fast and free in my room at the Paradise Hasee Hotel but no Facebook or Youtube is available. There seems to be just one hair dryer and one clothes iron in the hotel; they swap them between rooms. Also, each room is limited to just 4 wooden hangers – if you ask for more, you get plastic coated wire hangers. The electric kettle for tea in the room is very convenient. The beds are large and comfortable and the lighting is good. The shower heads spray across the room if you are not careful to point them toward the wall before turning on the water. Breakfast is free and plentiful but only Chinese food is available – I usually have fried rice with egg and vegetables.
  • People are very friendly and helpful but most only speak Mandarin.
  • Having “KTdict+ C-E” Chinese-English dictionary on my iPhone has been very helpful – I can show people the characters for the words I can’t pronounce. I also bought the “English-Chinese Pro” application but it is usually too noisy for someone to hear it speaking. I keep my Data Roaming OFF to keep costs down, so many of my iPhone applications are crippled. Skype has worked well for communicating with my family in California and Pennsylvania.

I am taking many pictures but I will have to wait until I get home to upload them.

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